Nau mai, haere mai – welcome to Tui Ora. Here’s a bit of a run down about how we do things and what you can expect.
If you’re ready to take the next step in your hauora journey, we’re ready to support you all the way.
Apart from visits to our onsite GP Clinic for enrolled Tui Ora Hauora a-Whānau patients, all our other services and programmes are fully funded and free for whānau.
Te Whaitua Whānau is our drop in whānau space. Call in when it suits you and let us welcome and maanaki you. We’re open Monday to Friday 8.30am – 5pm
Te Whaitua Whānau is not only a gateway to all our great Tui Ora services but to other useful hauora, health and social services providers as well. We kōrero with you, kōrero with them, and create a plan for your situation.
A key difference you’ll notice at Tui Ora is we believe all components of hauora are connected. Our kaimahi work in multidisciplinary teams to support your entire whānau.
When you’re ready, your Tui Ora kaiārahi will help you begin, then walk beside you until you can stand alone, living a powerful life. A kaiārahi is a hauora guide who will listen, explain your options and support you, and your whānau, so you can achieve the goals you set.
Tui Ora kaiārahi, nurses, hauora specialists, and carers can visit you at home, at school, on the marae — wherever it feels safe for you .We have a range of mobile services and regularly hold public pop-up clinics and community hauora wananga.
At Tui Ora we work hard to make sure seeing us is a mana-affirming experience. Our whānau are protected by a Code of Rights. If you feel you’ve been let down, you can korero with Tui Ora on 06 759 4064 or the Health and Disability Commissioner on 0800 11 22 33.
Yes. Apart from visits to our GP clinic Tui Ora Hauora ā-Whānau, Tui Ora services are free.
Our services are available to all in need. While we are a kaupapa Māori organisation and focused on raising hauora outcomes for Māori, we support people from all backgrounds, walks of life and ethnicities.
Most of our services and programmes have no restrictions on who can use them.
Some have specific entry criteria because they have been designed for a particular group or demographic (hapu māmā, those living with long-term health challenges, Community Service card holders etc). Come in and kōrero.
This is your space, a place Tui Ora has created for whānau. You don’t need an appointment – or even a reason – just call in and let us manaaki you.
As well as being the perfect place for a cuppa and a korero, Te Whaitua Whānau has private spaces where you can talk openly with our hauora specialists and kaiārahi.
If you would like to work at Tui Ora, we’d love to hear from you. Visit our Careers page —you can see what jobs are going, learn a bit about what it’s like to work here and submit your CV so we can get to know you and get in touch if the right opportunity comes up.
The short answer is yes! While we may not be able to enrol you at our onsite GP clinic Tui Ora Hauora ā-Whānau (depending on whether they are taking new patients) finding GPs for whānau is part of our everyday mahi. Drop in to Te Whaitua Whānau and we’ll get you sorted.